EnerRow Privacy Statement

1. Introduction
This Privacy Statement explains how EnerRow, a fitness brand operated under EnerStudios, collects, uses, stores, and protects your personal data.

EnerRow operates in Jeddah, Kingdom of Saudi Arabia, and is committed to protecting your privacy in accordance with applicable Saudi laws and regulations.

By using our website, mobile application, or services, you agree to the practices described in this Privacy Statement.

2. Information We Collect
When you create an account, book a class, or use our services, we may collect the following information:

Full name
Mobile number
Email address
Date of birth
Account login details
Booking and attendance history
Payment Information
Payments are processed through a third-party payment gateway.
EnerRow does not store or have access to your card or payment details.

3. Account Registration
Creating an account is required to book and attend EnerRow classes.
Guest bookings are not available.
You are responsible for maintaining the confidentiality of your account information.

4. How We Use Your Information
We use your personal data to:

Create and manage your account
Process bookings and payments
Communicate class confirmations, updates, and reminders
Send service-related notifications via email or SMS
Improve our website, application, and services
Comply with legal and regulatory obligations
Marketing communications may be sent via email or SMS. You may opt out of marketing messages at any time.

5. Cookies & Analytics
Our website and application use cookies to enhance user experience.
We use Google Analytics to analyze traffic and usage patterns.
These tools collect data in an aggregated and anonymous form.
You may control or disable cookies through your browser settings; however, some features may not function properly.

6. Sharing of Information
We do not sell, rent, or trade your personal data.

Your information may only be shared with:

Trusted service providers (payment processors, booking systems, hosting providers)
Application developers and technical support teams for operational purposes
All third parties are required to maintain appropriate data protection standards.

7. Data Storage & Security
Your data is stored on secure external servers.
We implement reasonable technical and organizational measures to protect your information from unauthorized access, misuse, or disclosure.
While we take data security seriously, no system can be guaranteed to be 100% secure.

8. Age Restrictions
EnerRow services are available to individuals 13 years of age and older.
Users under the age of 18 must have the consent and supervision of a parent or legal guardian.
We do not knowingly collect personal data from children under 13 years of age.

9. Photography & Media
Classes may be photographed or recorded for marketing and promotional purposes.
By attending EnerRow classes, you acknowledge and consent to the use of your image or likeness, subject to our studio policies.

10. Your Rights
You have the right to:

Access and review your personal data
Update or correct your information
Request deletion of your account and personal data
Withdraw consent for marketing communications
Requests may be submitted through our official support channels.

11. Changes to This Privacy Statement
EnerRow reserves the right to update or modify this Privacy Statement at any time.

Any changes will be posted on our website or application, and continued use of our services constitutes acceptance of the updated statement.

12. Contact Us
If you have any questions or concerns regarding this Privacy Statement or how your data is handled, please contact us through our official website or customer support channels.

By using EnerRow services, you acknowledge that you have read and understood this Privacy Statement.